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Customer Experience Specialist

SmileMore Retail

Pretoria, South Africa

salary

R15,000 - R20,000/month

benefits

Monthly customer satisfaction bonuses,
employee discount (25% off),
weekend shift differential pay,
wellness program membership,
leadership development training

job type

Full-Time

schedule

Mon-Sat, 9AM-6PM (5-day rotating schedule)

job description

SmileMore Retail seeks a Customer Experience Specialist to elevate service standards in our flagship Pretoria store. You'll personally assist high-value clients, resolve complex service issues, and train team members in our signature hospitality approach. This role combines operational excellence with emotional intelligence to create memorable shopping experiences that drive loyalty.

  • Leading customer experience for R10m+ location
  • Posted 3 hours ago
  • 3-week immersive brand training
  • Fast-track to store management